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    Ticket Purchases Widget: Ability to add calculation values to the options in the widget.

    Asked by clarkschool on February 22, 2016 at 01:25 PM

    Hi there,

    I am selling tickets to a baseball game on this form https://form.jotform.com/60494309623154 and I'd like to be able to show an example of the buyer's choices like in this form under "You are Reserving": https://form.jotform.com/60525436619155

    I've used the Ticket Purchases widget on my form since I only have one of each seat to sell, but I can't figure out how to total the cost for each buyer and show them a list of which seats they have chosen to buy as they submit for checkout. The check marks in the Ticket Purchases widget do not equate to a field that I can use in the Calculate Form widget.

    Is there another way?


    ETA: the Calculation widget that's currently there is drawing its data from the name of the seat multiplied by the ticket cost: when Seat 9 is chosen, it multiplies 9 x $50...

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    JotForm Support

    Answered by Kevin_G on February 22, 2016 at 04:13 PM

    I think that is not possible to use calculations with the Ticket Purchases widget, I tested adding only the values of one widget and this is the result.

    You may consider to use a drop down instead and then add calculation values, then you may use this guide to set unique selections: http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    So once an option is selected and the form is submitted, other users will not be able to choose the same option, and you can add calculation values to a drop down and then get the correct total.

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    Answered by clarkschool on February 22, 2016 at 04:27 PM


    Thanks for checking it out.

    I looked at the form you suggested and I honestly don't know how to translate that into what I need. Is there another tutorial that I may use?

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    JotForm Support

    Answered by Kevin_G on February 22, 2016 at 05:35 PM

    Unfortunately, there is not other option to achieve it.

    I will escalate it to our developers as a feature request, so they will take a look to the widget and if it is possible, they will add the functionality to add calculation values to the options in the Ticket Purchases Widget. I can not provide an ETA about when it will be available. However, you will be notified via this thread if it's available.


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    Answered by clarkschool on February 23, 2016 at 09:10 AM

    Thank you for escalating the issue.

    What I meant was, I am confused as to why you suggested I review the guide attached above--it provides no discernible help for my issue... to me in any case. I have no idea how to take what it's saying and make it work for my form. If you can provide a starting point for me, it would be greatly appreciated!

    Thank you!

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    JotForm Support

    Answered by Kevin_G on February 23, 2016 at 11:00 AM

    You're welcome.

    Now, I made a sample form, you may take a look here: https://form.jotform.com/60534468069967

    I added some options to it, you will need to add all, the three options that you have in separate widgets in your form, as one option only. Once you added the options in a drop down, you may set it as unique question, for example, if your submitter has selected the option one and other submitter wants to select the option one, he/she will receive a message indicating that the option can be selected only once.

    Feel free to clone my form.

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    Answered by clarkschool on February 23, 2016 at 11:13 AM

    I'll try that--thank you for your help!

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    JotForm Support

    Answered by Kevin_G on February 23, 2016 at 12:33 PM

    You're welcome.

    Sure, let us know if you have questions, we will be glad to help.

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    Answered by clarkschool on February 24, 2016 at 02:25 PM

    So, I realized that I will not be able to use your suggestion of a unique question form because purchasers need to be able to see which seats are still available for purchase. If they have to try selecting every seat (or even multiple seats if they want to buy more than one) to see if it gets rejected on submission, that will be very annoying. I appreciate your help... back to the drawing board!

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    JotForm Support

    Answered by Kevin_G on February 24, 2016 at 03:29 PM

    Yes, using this method your users will be able to select only one seat, and as you say, it will be so hard to send a submission only for one seat.

    We should wait for news from our second level, they will take it into account and if the feature is available we will make sure to let you know here.

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    Answered by grade4pagasa on July 31, 2016 at 11:56 AM

    Hi clarkschool

    I was searching for threads with the subject "tickets" when I chanced upon your post. I noticed that the link you provided for ""You are Reserving": https://form.jotform.com/60525436619155" had a customized form collapse panel (decreased-height, unclickable, with disabled mouse-hover & mouse-pointer events). I immediately recognized that I did this customization on 1 of my forms last October 2015 - Ticket Reservation (fig. 1).

    The entire form with the receipt / invoice section (You are Reserving) was made possible by using individual Inventory widgets per item / product and creating hidden temporary placeholders for each of their count and calculated price using the Form Calculation widget (fig. 2). The number of tickets (or seats) sold can be adjusted to just allow 1, or as many as you want.

    To make the faux-invoice, I used the Text widget and used HTML tables to layout the needed fields.

    The form with all its components was easy to make - but very tedious. 

    You can clone (import) the demo form I made and tinker with it to see how it works. 

    Hope this helps. 

    - Randy, fellow JotForm user. 


    fig. 1




    fig. 2