Ticket Purchases Widget: Ability to add calculation values to the options in the widget.

  • clarkschool
    Asked on February 22, 2016 at 1:25 PM

    Hi there,

    I am selling tickets to a baseball game on this form https://form.jotform.com/60494309623154 and I'd like to be able to show an example of the buyer's choices like in this form under "You are Reserving": https://form.jotform.com/60525436619155

    I've used the Ticket Purchases widget on my form since I only have one of each seat to sell, but I can't figure out how to total the cost for each buyer and show them a list of which seats they have chosen to buy as they submit for checkout. The check marks in the Ticket Purchases widget do not equate to a field that I can use in the Calculate Form widget.

    Is there another way?

     

    ETA: the Calculation widget that's currently there is drawing its data from the name of the seat multiplied by the ticket cost: when Seat 9 is chosen, it multiplies 9 x $50...

  • Kevin Support Team Lead
    Replied on February 22, 2016 at 4:13 PM

    I think that is not possible to use calculations with the Ticket Purchases widget, I tested adding only the values of one widget and this is the result.

    Ticket Purchases Widget: Ability to add calculation values to the options in the widget Screenshot 20

    You may consider to use a drop down instead and then add calculation values, then you may use this guide to set unique selections: http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    So once an option is selected and the form is submitted, other users will not be able to choose the same option, and you can add calculation values to a drop down and then get the correct total.

  • clarkschool
    Replied on February 22, 2016 at 4:27 PM

    Rats!

    Thanks for checking it out.

    I looked at the form you suggested and I honestly don't know how to translate that into what I need. Is there another tutorial that I may use?

  • Kevin Support Team Lead
    Replied on February 22, 2016 at 5:35 PM

    Unfortunately, there is not other option to achieve it.

    I will escalate it to our developers as a feature request, so they will take a look to the widget and if it is possible, they will add the functionality to add calculation values to the options in the Ticket Purchases Widget. I can not provide an ETA about when it will be available. However, you will be notified via this thread if it's available.

     

  • clarkschool
    Replied on February 23, 2016 at 9:10 AM

    Thank you for escalating the issue.

    What I meant was, I am confused as to why you suggested I review the guide attached above--it provides no discernible help for my issue... to me in any case. I have no idea how to take what it's saying and make it work for my form. If you can provide a starting point for me, it would be greatly appreciated!

    Thank you!

  • Kevin Support Team Lead
    Replied on February 23, 2016 at 11:00 AM

    You're welcome.

    Now, I made a sample form, you may take a look here: https://form.jotform.com/60534468069967

    I added some options to it, you will need to add all, the three options that you have in separate widgets in your form, as one option only. Once you added the options in a drop down, you may set it as unique question, for example, if your submitter has selected the option one and other submitter wants to select the option one, he/she will receive a message indicating that the option can be selected only once.

    Feel free to clone my form.

  • clarkschool
    Replied on February 23, 2016 at 11:13 AM

    I'll try that--thank you for your help!

  • Kevin Support Team Lead
    Replied on February 23, 2016 at 12:33 PM

    You're welcome.

    Sure, let us know if you have questions, we will be glad to help.

  • clarkschool
    Replied on February 24, 2016 at 2:25 PM

    So, I realized that I will not be able to use your suggestion of a unique question form because purchasers need to be able to see which seats are still available for purchase. If they have to try selecting every seat (or even multiple seats if they want to buy more than one) to see if it gets rejected on submission, that will be very annoying. I appreciate your help... back to the drawing board!

  • Kevin Support Team Lead
    Replied on February 24, 2016 at 3:29 PM

    Yes, using this method your users will be able to select only one seat, and as you say, it will be so hard to send a submission only for one seat.

    We should wait for news from our second level, they will take it into account and if the feature is available we will make sure to let you know here.