Combine forms app

  • adirondackfarmersmarket
    Asked on February 22, 2016 at 2:37 PM

    Hello, The app for combining forms submissions seems to be hanging up. Don't know if this is something you can fix so just passing this along. 

  • Jeanette JotForm Support
    Replied on February 22, 2016 at 5:20 PM

    The worked successfully on my tests, I used a desktop browser (firefox).

    It generated the CSV file without a problem.

    Combine forms app Image 1 Screenshot 20

     

    Is this happening in a particular browser? We always recommend Chrome or Firefox to use with our form builder platform.

  • adirondackfarmersmarket
    Replied on February 22, 2016 at 6:01 PM

    I use Chrome. The hangup happens at "combining forms." The app doesn't load the forms. Is it because they are not yet published? I tried it out a few days ago and it seemed to work. I don't know what the problem is now.

    My forms are at https://form.jotform.com/60476293711154 and https://form.jotform.com/60473245368156

  • Jeanette JotForm Support
    Replied on February 22, 2016 at 8:36 PM

    That should not be a problem, try to do it using the latest version of firefox and get back to us should the issue continue.