What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Combine forms app

    Asked by adirondackfarmersmarket on February 22, 2016 at 02:37 PM

    Hello, The app for combining forms submissions seems to be hanging up. Don't know if this is something you can fix so just passing this along. 

    app Submissions combining hello
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    JotForm Support Manager

    Answered by Jeanette on February 22, 2016 at 05:20 PM

    The worked successfully on my tests, I used a desktop browser (firefox).

    It generated the CSV file without a problem.

     

    Is this happening in a particular browser? We always recommend Chrome or Firefox to use with our form builder platform.

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    Answered by adirondackfarmersmarket on February 22, 2016 at 06:01 PM

    I use Chrome. The hangup happens at "combining forms." The app doesn't load the forms. Is it because they are not yet published? I tried it out a few days ago and it seemed to work. I don't know what the problem is now.

    My forms are at https://form.jotform.com/60476293711154 and https://form.jotform.com/60473245368156

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    JotForm Support Manager

    Answered by Jeanette on February 22, 2016 at 08:36 PM

    That should not be a problem, try to do it using the latest version of firefox and get back to us should the issue continue.