- Emily CrawleyAsked on February 22, 2016 at 07:14 PM
We have been trying to register our daughter for the Own the Goal Jefferson Cup Goalie Showcase and it keeps giving us an error message. I'm using the same card that I use for everyday purchasing, including my lunch earlier today and it worked, but not on your site. I've tried opening up the site through other internet connections to make sure that wasn't the problem and I'm getting the same thing. I've attached a picture of the error message below. Can someone please contact me at (757)354-9968 and help me. Thanks!
- JotForm UI DeveloperberilAnswered on February 23, 2016 at 03:10 AM
We are sorry for inconvenience this may caused you. there was a problem at Authorize.net. However our developers fixed that issue quickly.
Can you also check it on your side and let us know the result?
- Emily CrawleyAnswered on February 23, 2016 at 08:45 AMStill having the same problem.
Sent from my iPhone
- JotForm SupportEltonCrisAnswered on March 04, 2016 at 08:58 PM
I have moved your question on this thread http://www.jotform.com/answers/787816. We'll be on it shortly.