password reset not working

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    Alison jones
    Asked on February 23, 2016 at 05:18 AM

    Hi there. The password reset is not working for me.

    Thank you


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    Answered on February 23, 2016 at 10:12 AM

    Are you referring to your account palaceboutiques? This account is registered with your email address. As I check the email history log, I was not able to find any password reset requests. I've sent a request again and you should be receiving the email with password reset link. 

    Please check and let us know if you have not received the email. If you are referring to a different account, please provide us with the username or email address registered so that we can assist you further.

    Thank you!