What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Full Name field is not responsive

    Asked by vfulco on February 23, 2016 at 09:49 AM

    i know your staff usually requires a new thread to be opened so please tell me if this is the case.  i have at least one field which is not rendering responsively.  in my case it is the second line down "Full name" with first name on the screen and second hanging off the right side.  Please advise.  Thank you.

     

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    JotForm Support

    Answered by Welvin on February 23, 2016 at 10:03 AM

    Please try setting up the form to responsive mode. Here's how you can do that:

    http://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive

    You can read more about making form a mobile responsive from this guide: http://www.jotform.com/help/322-How-To-Make-Mobile-Friendly-Forms-on-JotForm

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    Answered by vfulco on February 23, 2016 at 07:03 PM

    Yes that worked great.  Aligned everything as I hoped for.  Thank you.

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    JotForm Support

    Answered by Chriistian on February 24, 2016 at 04:20 AM

    On behalf of my colleague Welvin, you are most welcome. If you have any other concerns, feel free to contact us again.

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    Answered by vfulco on February 24, 2016 at 05:55 AM

    Extraordinary customer service and direct, relevant answers. Very well done.  I am pleased.

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    JotForm Support

    Answered by Welvin on February 24, 2016 at 08:01 AM

    It's our pleasure! :) Please contact us again if we can help in any way.