What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am unable to successfully access Jotform via www.jotform.com

    Asked by lt on February 23, 2016 at 12:14 PM

    Tried IE11 and Google Chrome 48 and the site isn't coming up properly.

    Page URL:
    www.jotform.com

    Screenshot
    JotForm www Via uploads png site
  • Profile Image
    JotForm Support

    Answered by david on February 23, 2016 at 02:24 PM

    It looks like some of our resources are not properly loading on your end.  Try from this link instead:

    http://www.jotform.com/?noCDN=true

    If that does not work, the following steps may help you troubleshoot and figure out where the problem might lie. If you can connect another device to your home network, such as connecting a different PC or tablet, please check if the same issue is present on the other device when it is using the same network to access the Internet.

    - if the issue exists on that other device as well, the problem is likely with your local network, perhaps a router issue.