What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cant tell when my space is up

    Asked by iglookyle on February 23, 2016 at 12:18 PM

    Hi i am worried my space is going to be used up soon. 2 questions:

    1. where can I check how much space is left?

    2. what will happen when space is up?

    3. where can I delete files to free up space?

    Please reply me soon.

    Page URL:
    https://form.jotform.co/60333134996862

    cant check 3 delete files left
  • Profile Image
    JotForm Support

    Answered by david on February 23, 2016 at 03:04 PM

    Clicking on the little human icon in the top right from nearly anywhere in the site will bring up your account usage and menu:

    If you go over your limits, your forms will be disabled until you are back below the limits.  To remove files and clear up space, you would need to delete the submissions the files are attached to.  I would recommend backing up any data you need prior to doing so as deleting submissions permanently removes them from our system.