I lose my injected css script when I go to form designer - ANSWERED

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    Asked on February 23, 2016 at 12:33 PM

    Not sure if this is how it works but every time I go to form designer to make a small adjustment I lose all my injected css script and I have to put it all back in.

    A bit of a pain in the %$# . THERE SHOULD BE A WARNING

    Thanks, Robert 

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    Answered on February 23, 2016 at 03:24 PM

    Can try first make sure all browsers and instance of JotForm are closed. Then retry again by opening only 1 browser and login to JotForm to test the Form Designer.

    Currently I could not encouter the described problem when I test it on my browser.

    Here is a video of my test.

    I can only assume for now that the issue was probably due to multiple instance of the Form Builder running. 

    Hope this help. Please let us know if the issue persist.

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    Answered on February 23, 2016 at 04:21 PM

    I did as you suggested and tried again on another form: 41955860830965

    Here are the steps I took and the results.


    Note shadow on edges.

    Now I select Designer

    In designer I selected Font Options and decreased size 1 step.

    When I returned I see the shadow is gone and when I check the script is no longer there.


    There you have it. And this isn't the first time this has happened to me.

    FYI I'm using the latest version of Chrome. 


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    Answered on February 23, 2016 at 05:29 PM

    Hi Robert,

    Thank you for providing us with the complete and helful details.

    What I suggest you do when injecting custom CSS codes is to use the Form Designer.

    Use the Form Designer CSS Advance Editor. You can see how I did it on my video below.


    If you will only add the CSS codes in the Form Builder, the Form Designer CSS Editor will likely overwrite and remove it the next time you use it again.

    Hope this help. Let us know if you need further assistance.


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    Answered on February 23, 2016 at 05:49 PM

    OK, That’s is good to know.

    So I would have to use .form-all {shadow-script } to obtain the same results and not lose my script then.

    As I said good to know. 

    Thank you,



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    Answered on February 24, 2016 at 12:28 AM

    Yes you have to inject your own custom CSS code via the CSS Editor using the Form Designer.

    Do let us know if there is more we can assist you with.