Form over Quota??

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    samii93x
    Asked on February 23, 2016 at 02:34 PM

    Hi,

    I made a form on your website, it has been working perfectly for a few months but now when i click the link to go to the form it comes up with a message saying 'This form has exceeded its allocated quota' what does this mean??

    The form i created is for a dog rescue website so its important that i get this sorted ASAP as this is how people enquire about our dogs.

     

    Many thanks,

     

    Sam

  • Profile Image
    Mike_G
    Answered on February 23, 2016 at 04:52 PM

    I would like to apologize for any inconvenience. However, I have checked the forms in your samii93x and I can view all of the forms. I checked the submission count and total uploads and I can see that you still have enough. Are you pertaining to a different account and forms? If you are can you give us further details, please? 

    Thank you.

  • Profile Image
    samii93x
    Answered on February 23, 2016 at 05:45 PM
    I went onto my forms and went onto clone, and used the clone ones which
    appear to be working x
    ...
  • Profile Image
    Chriistian
    Answered on February 24, 2016 at 02:45 AM

    I can see that your account is still below the submission limit so your form should not be over quota. I checked all your forms and the clones as well as the original forms appear without any issue.

    You will only get the Form Over Quota error once your submissions exceed the 100 submission limit per month. Then you will either have to wait until the first day of the next month or upgrade your account to one of our subscriptions.

    https://www.jotform.com/pricing