What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform is running Slow

    Asked by ICFforms on February 23, 2016 at 03:02 PM


    I was just wondering if you were experiencing downtime with Jotform at the moment?  Staff is trying to edit and review submissions, but it just seems like it gets stuck saving the changes that we make and we have to continue to relaunch Jotform to see our updates.

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    JotForm Support

    Answered by Mike_G on February 23, 2016 at 05:38 PM

    We would like to apologize for any inconvenience. We might have experienced it earlier also, but it was resolved right away. I hope everything works fine on your end as well. If you need any further assistance, please feel free to let us know. Thank you.