Cannot Sign Up

  • Profile Image
    Erin 
    Asked on February 23, 2016 at 04:14 PM

    Hello,

     

    I have been trying to sign up for about 10 minutes, but when I click "Create my Account" the page freezes.  I have tried to sign up by way of different browsers and through my Ipad to no avail.  I know my account is not being created because when I try to sign up again, my username is available.  This is not building my confidence in using your product, which I am comparing with Survey Monkey and Zoho Survey.

     

     

  • Profile Image
    ashwin_d
    Answered on February 23, 2016 at 09:46 PM

    Hello Erin,

    There is absolutely no issue and it could be a temporary browser related glitch at your end.

    It seems your problem is resolved. Upon checking I found that you were able to successfully sign up with username "ErinatGates". 

    Thank you!