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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Recipients Problem

    Asked by WineCellarInnovations on February 23, 2016 at 08:31 PM

    Very frustrating. We have 15 forms and 4 or 5 of them refuse to send the email contact to the one email group forwarding email address that I need it to go to. In the past, I have edited and saved, and re-edited and saved... we have most of our main forms sending to the email address... but some absolutely refuse. 

    For now, I just send them to Gmail and then forward back... is there any hacks to make this work? 

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    JotForm Support

    Answered by ashwin_d on February 24, 2016 at 06:08 AM


    It seems you have created one more thread for same issue and I have already responded to you on the following thread:  http://www.jotform.com/answers/779501-Not-receiving-submission-emails-form-some-forms- 

    Thank you!