What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Certificate verify failed error on Jotform API

    Asked by advitam on February 24, 2016 at 06:22 AM

    i've got that error:


    urllib2.URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>


    Can you tell me how to solve this?

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    JotForm Support

    Answered by Welvin on February 24, 2016 at 10:34 AM

    Our apologies. I have forwarded this to our API Team. This could be related to our EU settings, you have this checked in your account settings page.