Please can you check we are not bouncing

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    Asked on February 24, 2016 at 01:39 PM

    Some (not all) of our forms are not sending email notifications again. Last time this happened it was because we were bouncing. One of them hasn't come through since the 21st February but others are coming through fine. Is there any way we can prevent this from happening in the future as it makes us look very unprofessional

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    Answered on February 24, 2016 at 03:24 PM

    This is a duplicate thread. Please see an answer I provided you on this thread:

    If you are not receiving email Notifications to some other email address, please provide us ID of the form where that email address is set as recipient email address.