What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms being cut off after embedding

    Asked by GailGawlak on February 24, 2016 at 02:14 PM

    I have four forms for one website (daycare registration, grooming registration, training registration and employment application). All four of them were successfully embedded on the site, but each are cut off at the bottom. The SUBMIT button at the bottom is not showing, rendering the forms unusable. I checked with the website hosting company, and they said it was an issue with the form builder. Can you advise?

    Thank you!

    Gail

    Page URL:
    websiteisnotpublishedyet

    Screenshot
    Form Builder builder wix cut-off
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    JotForm Support

    Answered by david on February 24, 2016 at 03:48 PM

    Try embedding the forms using the iFrame embed method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    In the beginning of your iFrame code, there will be a height attribute:

     <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/60544361814958" frameborder="0" style="width:100%; height:1000px; border:none;" scrolling="no"> </iframe>

    Adjust the height value until the full form is shown in the page.

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    Answered by GailGawlak on February 25, 2016 at 02:39 PM

    Thank you for your help. However, it seems to still be happening. I know Wix restricts you to a 8,192 character limit. Could that be the issue? Is there any way to tell how many characters I have used with a particular form?

     

    Gail

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    JotForm Support

    Answered by jonathan on February 25, 2016 at 03:47 PM

    Is there any way to tell how many characters I have used with a particular form?

    As far as I know there is no such counter limit on the form. The source code of the form is highly variabl. So long or short form will vary in terms of number of characters.

    I am not really sure if the number of characters had to do with your form being cut-off on the Wix website.

    Is there a way for you to shre to us the URL of the website? It will be more easier for us to identify the problem if we can check the actual embedded form.

    Thanks.

     

     

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    Answered by GailGawlak on February 25, 2016 at 04:08 PM

    Ugh ... I don't have the website published yet, so it is not in a paid-for account as of yet. I am using Wix's free website builder, and wanted to make sure everything would work before I paid for the upgrade. While JotForm doesn't have a character limit, Wix DOES claim an 8,192 character limit on embedded html codes:

     

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    JotForm Support

    Answered by david on February 25, 2016 at 04:20 PM

    The iFrame code should be far less than 8,192 characters.  Without being able to see the page, it is fairly difficult to troubleshoot.  What you can try to change is the scrolling="no" to scrolling="auto" on your form embed code, and your form should create a scrollbar when there is not enough room for the form to fit inside the iFrame.

    You may also need to change the overall size or positioning it on your web page layout in Wix.

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    Answered by GailGawlak on February 26, 2016 at 01:29 PM

    That did the trick! Thank you very much, David! I really appreciate it!  :)

     

    Gail

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    JotForm Support

    Answered by david on February 26, 2016 at 01:38 PM

    Glad to hear it, you are very welcome!  If there is anything else we can assist you with, le tus know and we will be happy to help.