What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to access the attached file?

    Asked by sunedisonRSC on February 24, 2016 at 02:54 PM

    I've copied the URL of the page where there "Bandwidth Exceeded Error" occurs. 

    Page URL:
    http://www.jotform.us/uploads/sunedisonRSC/52798810406158/332077794011<br/>578994/Rivas%20Survey%20Sheets.pdf

    attached file attached unable to access exceeded
  • Profile Image
    JotForm Support

    Answered by jonathan on February 24, 2016 at 05:26 PM

    I just test the URL from the submission you had provided 

    https://support.jotform.com/uploads/sunedisonRSC/52798810406158/332077794011578994/Rivas%20Survey%20Sheets.pdf

    and I was able to download the file.

    Can you please retry again. Let us know if issue persist.