I can't remember my user name and my email is not recognised.... any ideas?

  • Profile Image
    Warren
    Asked on February 21, 2012 at 11:12 AM

    Hello, I am struggling to log in and the forgot username/password is not recognising my details. Please can anyone suggest how to progress?

  • Profile Image
    AtacanC
    Answered on February 21, 2012 at 11:23 AM

    I've tried to find your account using your Form-ID and seems that your form has been created under a guest account. You just need to create a free account using the same email address you entered for your notification settings (Recipient E-mail). Your form will be automatically transferred to your new, free account.

    Feel free to contact us if you need further assistance.

  • Profile Image
    Warren
    Answered on February 21, 2012 at 12:18 PM

    Ahhhh that makes sense... many thanks for your rapid help