I need to merge some jotform accounts

  • Profile Image
    FFReunion
    Asked on February 24, 2016 at 04:49 PM

    We have a few people here in the company that have created Jotform accounts and now that I know this I want to get us on the Silver plan and have them as sub accounts. None of them want to just leave the accounts they already have setup because they don't want to leave their forms behind.

    So what do we need to do?

  • Profile Image
    jonathan
    Answered on February 24, 2016 at 07:16 PM

    Please try this steps.

    #1 Identify the Silver account. This will be the Main account.

    I see that  FFReunion is in Bronze plan. If needed you can upgrade it to Silver.

    user guide: How-to-upgrade-my-account

    #2 While logged in to the Main account, add the other users as Sub-account.

    Follow this user guide on how to: How-to-Share-Forms-with-a-Sub-Account-User

     

    Hope this help. Let us know how it goes or if you need further help.

    Thanks.