What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to merge some jotform accounts

    Asked by FFReunion on February 24, 2016 at 04:49 PM

    We have a few people here in the company that have created Jotform accounts and now that I know this I want to get us on the Silver plan and have them as sub accounts. None of them want to just leave the accounts they already have setup because they don't want to leave their forms behind.

    So what do we need to do?

    merge forms sub account sub user
  • Profile Image
    JotForm Support

    Answered by jonathan on February 24, 2016 at 07:16 PM

    Please try this steps.

    #1 Identify the Silver account. This will be the Main account.

    I see that  FFReunion is in Bronze plan. If needed you can upgrade it to Silver.

    user guide: How-to-upgrade-my-account

    #2 While logged in to the Main account, add the other users as Sub-account.

    Follow this user guide on how to: How-to-Share-Forms-with-a-Sub-Account-User

     

    Hope this help. Let us know how it goes or if you need further help.

    Thanks.