What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why have I not received a reply to my questions?

    Asked by besmith on February 24, 2016 at 08:28 PM

    I have emailed and submitted two questions over three hours ago. I clearly stated in my email how urgent our technical issues are and yet I have not received any replies. How do I see replies on this web site? This is very frustrating. 

    not received hours a My Questions
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    JotForm Support

    Answered by Jan on February 25, 2016 at 04:15 AM

    Sorry for the delay. I already replied on both threads that you opened here in the forum.

    http://www.jotform.com/answers/780544

    http://www.jotform.com/answers/780542

    You can view your threads by clicking here. Let us know if you need further assistance. Thank you.