What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Form has been Disabled

    Asked by DiamondEyeMS on February 24, 2016 at 09:52 PM

    Why has my form been disabled?


    Page URL:

  • Profile Image
    JotForm Developer

    Answered by mert on February 25, 2016 at 06:59 AM

    First of all, please accept my apologies for the inconvenience. According to my checks, your account has been suspended by mistake; but I fixed the issue right now. Please, check the availability of your forms from your side and let us know.



  • Profile Image
    JotForm Developer

    Answered by mert on February 25, 2016 at 07:09 AM

    In addition, I realized that the related form called "Henry's Shop Login" has a custom URL. If the form was suspended after customization, you can't access it through that link anymore; but with its default URL, it is accessible. So, please re-add the custom URL to that form, you will see the form is going to work again with its customized URL.