How Can I Set the "Reply-to Email" as User's Email with Custom SMTP Settings?

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    Asked on February 24, 2016 at 10:51 PM



    I'm using my own SMTP server to relay all messages from sent from Jotform.  I was using Mandrill and when I setup a Mandrill SMTP server I got a new option of "From Address" so I could use the person filling in the form emil address (that they put in).


    With the Custom SMTP server I have setup, I dont get that option.  How can I send the notification email as the person filling in the form but using my SMTP server, not mandrill?

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    Answered on February 25, 2016 at 09:01 AM

    Yes, you can set the "Notification"'s "Reply-to Email" as the user's email address with enabled SMTP settings. With that way, your email submissions will receive to your mailbox with the information of the users' email information.


    To do that, set the "Reply-to Email" setting as the email field on your form.


    For further assistance, please do let us know.