How Can I Set the "Reply-to Email" as User's Email with Custom SMTP Settings?

  • Hardyc
    Asked on February 24, 2016 at 10:51 PM

    Hi

     

    I'm using my own SMTP server to relay all messages from sent from Jotform.  I was using Mandrill and when I setup a Mandrill SMTP server I got a new option of "From Address" so I could use the person filling in the form emil address (that they put in).

     

    With the Custom SMTP server I have setup, I dont get that option.  How can I send the notification email as the person filling in the form but using my SMTP server, not mandrill?

  • mert JotForm UI Developer
    Replied on February 25, 2016 at 9:01 AM

    Yes, you can set the "Notification"'s "Reply-to Email" as the user's email address with enabled SMTP settings. With that way, your email submissions will receive to your mailbox with the information of the users' email information.

     

    To do that, set the "Reply-to Email" setting as the email field on your form.

    How Can I Set the Reply to Email as Users Email with Custom SMTP Settings? Image 1 Screenshot 20

     

    For further assistance, please do let us know.

    Thanks.