What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email Submission is not the Same as the FormAsked by mhalesdesign on February 25, 2016 at 01:40 AM
Hi- I used a template and changed most of the wording/questions. The form is fine when printed and with the submission on jot form, but the email I receive is completely wrong and still hold questions from the original template. Do I need to start from a blank template?
On the screenshot I uploaded, the email is on the left and the form on the right.
When you do some changes on your form, you need to add them to your "Notification" or "Autoresponder". However, you can update your "Notification" by deleting and adding it again. After this steps, you will see your "Notification" with updated fields from your form. Also, you can check the guide from the below:
If you want to add your header and its image to your email submissions, you need to check the "Show Header and Texts" option from the "Submissions".
If you need any other information, please do let us know.
Thank you..yes, I solved the problem by deleting the previous one and creating a new notification. But, I can’t find a link to get the the submissions area you show in your screenshot. I would like to ave the header show in the email submissions.
M A R I A N N E H A L E S D E S I G N
The settings are available in the submissions view. Please refer to the guide below that can help you with the steps to change the settings in your submissions view.
Hope this information helps! Thank you!