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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    HELP! I receive too many sign-up emails

    Asked by mtro on February 25, 2016 at 09:02 AM

    Hi, 

    People are signing-up thick and fast, and the emails keep coming into my mailbox. Is there a way I can disable this, or better yet, get a daily digest?

    Thanks,

    Emails receive mailbox thanks and
  • Profile Image
    JotForm Support

    Answered by Charlie on February 25, 2016 at 12:00 PM

    I presume what you are saying is that you are getting a lot of email notifications from your forms because a lot of people are signing up on them. Is that correct? You can stop the notification on that form by simply deleting the notification itself under "Emails".

    However, I am not sure if that is a good idea, you won't be notified by email if you get a new submission. Also, email notifications are also one way to store backup of the submission data, in case a submission has been deleted, you can always refer to your email notifications associated with that submission as a backup reference.

     

    Usually, email clients/software have ways to filter emails, in Gmail, I filter all emails from noreply@jotform.com and move them directly on a folder instead on my Inbox. If you are using Gmail, you can refer to this guide link: https://support.google.com/mail/answer/6579?hl=en.

    I believe it is best to still have the notifications and filter them instead. We do also have the "Daily Digest" app that you can use. Here's a link to it: http://apps.jotform.com/app/daily_digest.

    I hope that helps.

  • Profile Image

    Answered by mtro on February 25, 2016 at 01:08 PM

    Hi Charlie. 

    Thanks. Yes, that's exactly what I mean. The filter to a folde is an option. Though how does the 'Daily Digest' App work? Does it turn off the automatic/instant notifications?

    Thanks,

  • Profile Image
    JotForm Support

    Answered by Charlie on February 25, 2016 at 02:23 PM

    I believe the "Daily Digest" app is different from the default notifications in your form. You can try testing it and see if you prefer that way to be notified and just delete the existing notification on your form to stop its function.