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    The Preview & Live forms are not reflecting whats in the editable version!

    Asked by UKBAA on February 25, 2016 at 10:01 AM

    Hello, I have made changes to a form but these changes are not showing in the live link or preview. I have saved, exited and logged out many times, but nothing seems to work!

     

    Any thoughts?

    Page URL:
    https://form.jotform.com/60553276594968

    Screenshot
    preview editable saved
  • Profile Image

    Answered by Ben on February 25, 2016 at 12:28 PM

    Can you tell us if that is still an issue for you at this time?

    Also does the same happen if you check your form over this URL: https://form.jotform.com/form/60553276594968

    I can only presume that the changes did not actually get saved for some reason, or that the servers did not get to be updated with the latest form code, but I would still like to suggest testing this out in another browser like the Firefox (or some other browser).

    Do let us know if the same still continues to happen.