How do I speak with a rep?

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    Dana Louise Williams
    Asked on February 25, 2016 at 05:10 PM

    How do I speak with a rep? I have some questions. My ph is 604-885-9793



    This is a re-post of a comment on You Can Now Connect VerticalResponse with JotForm

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    jonathan
    Answered on February 25, 2016 at 05:23 PM

    We currently do not provide live support via phone at this time. 

    You may use our Support Forum or send email to support@jotform.com and we will attend to your concern as soon as we can.

    Thanks.

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    mreade
    Answered on February 25, 2016 at 05:38 PM

    Phone support would be really useful when you get stuck.  So much easier to actually speak to a human being than type.

    Michael

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    jonathan
    Answered on February 25, 2016 at 05:49 PM

    Thank you for the feedback Michael.

    Our management are well aware of this already. As far as I know there is move to address this support needs. Future announcements/news will inform you on this. 

    Cheers

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    mreade
    Answered on February 26, 2016 at 03:45 AM
    Thanks. I’m really impressed by the email support but phone support will make it so much better.
    Best, Michael
    ...
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    beril
    Answered on February 26, 2016 at 07:18 AM

    I am sorry to say that we do not have a support phone number, as my colleague was mentioned above you can reach us 24/7 one the forum and can also write an email to support@jotform.com

    We will then be able to assist you accordingly.