What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I speak with a rep?

    Asked by Dana Louise Williams on February 25, 2016 at 05:10 PM

    How do I speak with a rep? I have some questions. My ph is 604-885-9793



    This is a re-post of a comment on You Can Now Connect VerticalResponse with JotForm

    phone call
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    JotForm Support

    Answered by jonathan on February 25, 2016 at 05:23 PM

    We currently do not provide live support via phone at this time. 

    You may use our Support Forum or send email to support@jotform.com and we will attend to your concern as soon as we can.

    Thanks.

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    Answered by mreade on February 25, 2016 at 05:38 PM

    Phone support would be really useful when you get stuck.  So much easier to actually speak to a human being than type.

    Michael

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    JotForm Support

    Answered by jonathan on February 25, 2016 at 05:49 PM

    Thank you for the feedback Michael.

    Our management are well aware of this already. As far as I know there is move to address this support needs. Future announcements/news will inform you on this. 

    Cheers

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    Answered by mreade on February 26, 2016 at 03:45 AM
    Thanks. I’m really impressed by the email support but phone support will make it so much better.
    Best, Michael
    ...
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    JotForm Support

    Answered by beril on February 26, 2016 at 07:18 AM

    I am sorry to say that we do not have a support phone number, as my colleague was mentioned above you can reach us 24/7 one the forum and can also write an email to support@jotform.com

    We will then be able to assist you accordingly.