What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i have pending payments... what exactly does this mean

    Asked by kajunlanes on February 25, 2016 at 09:35 PM
    pending payments pending mean
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    JotForm Support

    Answered by beril on February 26, 2016 at 04:17 AM

    I assume that you've mentioned about incomplete payments.

    Sometimes the user can submit the form correctly, However he/she can close the window after redirecting the PayPal page. At that situation, the submission remains Incomplete.

    Please, check the guide below for more information:

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

     If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.