JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Based on the email, you are using a guest account. You can sign up for an account through this link: http://jotform.com/signup
For the free plan, you have 100 submissions, 10 payment submissions, 100mb storage space and 1 sub user account.