What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Error message flashing when the form is submitted with required xverify widget on the form

    Asked by watchhelp on February 26, 2016 at 12:19 PM

    Also, are the bugs going to be fixed like the "Please Wait" and error msg

    flashing upon submit

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 26, 2016 at 04:04 PM


    It appears that the message shows because xverify widget is set to be required.

    The message that shows on your form says.

    There are errors on the form. Please fix them before continuing.

    It appears that the Xverify widget has some problem if it is set to be required. 

    I will escalate this to our second level and you will be updated as soon as we have as we resolve the problem.

    You can turn off required property on field and the message will go away for now.


    Please let me know if i can be of more assistance to you.


    Best regards.



  • Profile Image

    Answered by watchhelp on February 29, 2016 at 04:45 PM
    Thanks Nik!
  • Profile Image
    JotForm Support

    Answered by TitusN on May 16, 2016 at 08:28 AM


    X-Verify Email has been fixed - the validation message will only show if the email is not verified. 

    Please check - let us know. 

    Thank you for your patience.