What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It will help us determine and check for more details about the embedded form if you can share to us the URL of your website where the form was used.
So far, using the direct URL of the form http://www.jotform.ca/form/60558646885270 is working.
The problem must be on the embedded form.
You may also want to try first adding the Mobile Responsive widget on your form.
See if this makes the difference.
Let us know if issue persist.