What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I link my free product to the submit button

    Asked by Bonnie Yan  on February 26, 2016 at 05:32 PM

    I want to provide a downloadable product for free if someone fill out the form. How can I link the product on BigCommerce to the submit button?

    product how how can i fill downloadable product
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    JotForm Support

    Answered by Kevin_G on February 26, 2016 at 05:58 PM

    You should display the link to download the file on the "Thank You Page", please follow these steps.

    1. Click on the Thank You icon on the top tool bar.

    2. Click on Edit Text.

    3. Add the link, you may just paste the link or using the wizard as shown in the image below.

    4. Once you are done, click on "Save Changes".

    The link will be shown once the form is submitted and your users will be able to download the file on the link.

    Hope this helps.