Form is sending to Paypal when Pay by check is clicked

  • AthleteTrax2
    Asked on February 28, 2016 at 11:49 AM

    Hi,

    After all my hard work and now paying for jotform services I have one form that is directing customers to paypal even when they choose to pay by check.

    All the forms are exact because they were cloned after each other so it makes no sense how one is not working properly when they rest are.

    If you can fix this proble, , can you input it into my system as I cant figure out how to import forms into my account because I have submissions that need to be in the fixed form as well

     

     

    Please help as I have customers that need to register asap

    below is the URL for this form

  • jonathan
    Replied on February 28, 2016 at 2:13 PM

    I test your form http://www.jotform.us/form/60343974036153   that was embedded on your website but I could not reproduce the problem at this time.

    You can check the video of my test below.

    Form is sending to Paypal when Pay by check is clicked Image 1 Screenshot 20

     

    Can you please check again if problem is still happening?

    You can also tell us which submissions have options selected for Check Payment but the submission data have Paypal instead.

    Let us know if issue persist.