What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I get a confirmation on the current upload limit for Premium accounts? There is alot of confliciting answers in the online forums

    Asked by YNSW on February 28, 2016 at 05:56 PM
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    JotForm Support

    Answered by jonathan on February 28, 2016 at 11:26 PM


    If you checked the JotForm Priciing page here, you will see Bronze plan.

    PREMIUM was previous name of Bronze plan in the old pricing plans.

    Since your account was a grandfathered account, it retains the pricing of the PREMIUM plan while it is on the Bronze package level at this time.

    Here is also the related user guide for reference:  Changing-the-Upload-Size-Limit

    Hope this help. Let us know if you need further assistance.