What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving forms

    Asked by tecnoalex28 on February 28, 2016 at 08:36 PM

    hellow, i have a lot of sends remaining but i am not receivin any forms from my page, is it normal? thanks

    Page URL:
    http://www.ajunaf.com.ar/congreso_salta.html

    receiving thanks a
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    JotForm Support

    Answered by ashwin_d on February 29, 2016 at 12:20 AM

    Hello tecnoalex28,

    Upon checking your account, I found that it is currently over quota. In free account you can only receive upto 100 submissions but you have already received 113 submissions. That is the reason why all your forms are disabled.

    To activate your account again, you will have to upgrade your account or wait for the first day of next month when the submission counters are reset. You may like to take a look at our pricing page for more information on our available plans and its submission limits:  www.jotform.com/pricing 

    Thank you!

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    Answered by tecnoalex28 on February 29, 2016 at 09:44 PM

    I have remaining 145 forms

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    JotForm Support

    Answered by ashwin_d on March 01, 2016 at 03:10 AM

    Hello tecnoalex28,

    Please be noted that the submission counter of your account is already reset earlier today. Your account is now active and all your forms are enabled.

    Thank you!