PayPal integration "stuck" at "please wait"

  • ywammadison
    Asked on February 29, 2016 at 12:41 AM

    I'm testing a registration form for people to purchase tickets. I have everything set up with the PayPal integration but when I click submit it gets stuck at "Please Wait" and won't move forward at all. Same thing goes with adding coupon codes -- I just get a spinning wheel. Do you have any recommendations?

  • Chriistian Jotform Support
    Replied on February 29, 2016 at 2:28 AM

    I checked your form and I was able to replicate the issue you encountered.

    PayPal integration stuck at please wait Image 1 Screenshot 20

    It appears that there may be some conflict with the script between the website and the form.To fix the issue, I suggest you use the iFrame embed code to embed the form to your website. Simply follow this guide to learn how: Getting the Form iFrame Code

    Do let us know if the issue persists.