What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form submissions

    Asked by samy9828 on February 29, 2016 at 12:23 PM

    I have updated this service to the paid version some time ago when you had the sale on please amend your records and do not stop form submissions

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    JotForm Support

    Answered by david on February 29, 2016 at 01:40 PM

    I checked your account and indeed, your subscription was not properly applied.  I manually updated your account and it should now show as Bronze.  If there is anything else we can assist you with, let us know and we will be happy to help.