What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We did an upgrade last week.

    Asked by nsnainc on March 01, 2016 at 01:42 AM

    We did an upgrade last week. And again today. Will the counter reset tomorrow or do we have to wait additional time?

    This is a re-post of a comment on Understanding Different Form Errors

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    JotForm Support

    Answered by Chriistian on March 01, 2016 at 04:38 AM

    The counter for the submission will reset every first day of the month. So since it is currently march 1 as of this writing, your submission counter should reset to 0. I checked your account and I can confirm that the submissions counter is currently at 1 which would suggest that you received 1 submission today.