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cribbervrAsked on March 1, 2016 at 2:46 AM
Hi to all,
I think to have my account deactivated due to your Phishing Detector System. This probably happened because I was trying the "Clone an existing Form" functionality.
I have a user description form in my website and I tryed to clone that, but I didn't think that it is inside a reserved area protected by password. So Jotform clones my first login form (http://www.presepiverona.it/Members_Area/login.php) instead of the one I wanted to import.
I didn't save the imported website registration form and I deleted it immediately, but however now all my forms are disabled.
Could you please reactivate my account?
Again, sorry if this is the second message I send you on this subject, but I don't find the last one in the forum, maybe it wasn't started.
Many thanks in advance
Claudio
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Nik_CReplied on March 1, 2016 at 6:17 AM
Hello Claudio,
I checked your account and you're right it was autosuspended because of our Phishing system, it happens automatically, but we're sorry for this inconvenience. I checked your forms and realized that they are safe, so I reactivated your account.
Again, our apologies.
Please let me know if you have further questions.