View Limit: I received the email notifying it, I would like to get more details.

  • Profile Image
    Carolyn Smith 
    Asked on March 01, 2016 at 04:22 PM

     

     

    You've reached the form view limit in February!

     

    Starting March 1, we're modifying our monthly packages to count the number of times your forms are viewed.



    Dear JotForm User,

    We're glad to have you as a valued customer. As we continue to roll out new features and services, we're modifying our monthly packages to count the number of times your forms are viewed. You're on the FREE plan which comes with 1,000 form views a month.


    Starter
    FREE
    1,000
    Monthly Form Views
    Bronze
    $19/month
    10,000
    Monthly Form Views
    Silver
    $39/month
    100,000
    Monthly Form Views
    Gold
    $99/month
    1,000,000
    Monthly Form Views

    Upgrade

     

    Last month forms view data.

    Your usage last month was 1,966 form views.

    Upgrade

    When users reach the monthly limit their forms will be disabled. At your current usage you will soon reach the limit.

    Please upgrade your account to ensure there's no disruption in service.



    Thank you for using JotForm.
    The JotForm Team

     

  • Profile Image
    Kevin_G
    Answered on March 01, 2016 at 06:21 PM

    You received this email because our packages have changed, we are applying a limit on the times that a form can be viewed, this will be almost the same as the submissions are counted, each time that someone is loading your form the view counter will increase. 

    As the submissions, when you reach the view limit you will receive an email notification about it and you will have a business day to upgrade your account, if you do not, your forms will be disabled and you will wait until the first day of the next month to get your forms working again.

    You may check the new limit in our pricing page: https://www.jotform.com/pricing

    Do let us know if you have more questions, we will be glad to help.