Form Analytics: It is not showing the correct number of submissions received.

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    marcomm
    Asked on March 01, 2016 at 04:33 PM

    When I click on "view submissions" from this form https://www.jotform.com//?formID=42884300671959 i get this page of submissions which I believe is correct. https://www.jotform.com/submissions/42884300671959

    When I click on form analytics from the same form I get this page which does not match the data https://www.jotform.com/analytics/42884300671959.  

     

    What is going on?

     

    Thanks

  • Profile Image
    Kevin_G
    Answered on March 01, 2016 at 06:31 PM

    I checked your form and I can see the issue, I will escalate it to our second level, you will be notified when it it solved.

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    eee
    Answered on March 28, 2016 at 05:17 AM

    Hey @marcomm,

    We have released new version of Form Analytics.

    All related problems are fixed now,

    Kindest Regards,

    - Ertugrul.