Camera widget and the link only works in the email it sends me, not in the PDF

  • David JotForm Support
    Asked on March 2, 2016 at 12:16 PM

    The user rstewartcaldwell is unable to make forum threads for some reason so I created a ticket for them.  Their question is as follows:
    "How do you get image links to display correctly in the PDF? I use the Camera widget and the link only works in the email it sends me, not in the PDF. The link is actually missing the .JPG extension."

     

    See here:

     Camera widget and the link only works in the email it sends me, not in the PDF Image 1 Screenshot 20

  • David JotForm Support
    Replied on March 2, 2016 at 3:37 PM

    I increased the size of the field in the PDF customization and it allowed for the full URL to come through:

    Camera widget and the link only works in the email it sends me, not in the PDF Image 1 Screenshot 20

    The full URL should now be shown.

  • rstewartcaldwell
    Replied on March 3, 2016 at 11:37 AM

    IE doesn't work well with this site, so I switched to Firefox. Now I can post! Thanks for the help!

  • David JotForm Support
    Replied on March 3, 2016 at 11:58 AM

    From the same place you reset the PDF layout, simply increase the vertical space allowed for the "Take Picture" widget field by another row.  This will allow for the full text of the link to show.

    Camera widget and the link only works in the email it sends me, not in the PDF Image 1 Screenshot 20