What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Camera widget and the link only works in the email it sends me, not in the PDF

    Asked by david on March 02, 2016 at 12:16 PM

    The user rstewartcaldwell is unable to make forum threads for some reason so I created a ticket for them.  Their question is as follows:
    "How do you get image links to display correctly in the PDF? I use the Camera widget and the link only works in the email it sends me, not in the PDF. The link is actually missing the .JPG extension."

     

    See here:

     

    Page URL:
    http://www.jotform.us/form/60604907266154

    and camera email camera widget
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    JotForm Support

    Answered by david on March 02, 2016 at 03:37 PM

    I increased the size of the field in the PDF customization and it allowed for the full URL to come through:

    The full URL should now be shown.

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    Answered by rstewartcaldwell on March 03, 2016 at 11:37 AM

    IE doesn't work well with this site, so I switched to Firefox. Now I can post! Thanks for the help!

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    JotForm Support

    Answered by david on March 03, 2016 at 11:58 AM

    From the same place you reset the PDF layout, simply increase the vertical space allowed for the "Take Picture" widget field by another row.  This will allow for the full text of the link to show.