- Gilbert PalauAsked on February 22, 2012 at 10:37 PM
My customer steak-one.com is using your free form service. He was unaware that this form had a limitation of 100 forms per month. When his customers press on his form link they get the error "Form Over Quota". In short he is losing business.
The form is located in: http://www.jotform.com/form/10262754222
My customer has no idea what is his login and password to access this form and change it. We need that information so that we can make a backup of the form. My client, wants to upgrade from the free option he is at to the $9.95/mo subscription. But we need to recover that form.
Please contact me as soon as possible at gilbert at bytesandbeans.com
- JotForm SupportidarktechAnswered on February 23, 2012 at 12:38 AM
That form is under this account information:
If you've forgot your password, please visit www.jotform.com and click on Forgot Password? button below the page.
Hope this helps. If you have further questions, please let us know. Thank you so much!
P.S. I have now set this thread to private. Any information's shared here is safe between you and us (JotForm Support).