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erickllimaAsked on March 2, 2016 at 12:46 PM
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David JotForm SupportReplied on March 2, 2016 at 3:53 PM
I checked your form and there does not appear to be any submissions. In any case, if you would like to send a response email to the user filling out the form, that can be done by setting up an email autoresponder:
http://www.jotform.com/help/26-Creating-a-Form-Autoresponder
If you are receiving payment but the submissions and emails are not going through, the payments may be showing incomplete:
http://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
In that case, you may need to enable IPN in your PayPal account:
http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal
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erickllimaReplied on March 3, 2016 at 3:18 PM
Thanks, David. Your answer was very good.
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jonathanReplied on March 3, 2016 at 4:25 PM
On behalf of David, you are quite welcome! :-)
Contact us anytime for any assistance you need on JotForm
Cheers