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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get the new form title to show up in my response emails?

    Asked by suemcdonald on March 02, 2016 at 12:54 PM

    I changed my form title after cloning it from another form but the title did not change.  How can I get the new title to show up in my response emails?

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    JotForm Support Manager

    Answered by Jeanette on March 02, 2016 at 04:07 PM

    You can edit the subject in the mail setting, here is a general guide for it:



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    Answered by suemcdonald on March 02, 2016 at 05:45 PM
    I did change my subject title on my form but when people submit it it still
    has the old title from the form I cloned.
    And the guide you sent was from setting up email notifications
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    JotForm Support

    Answered by BDAVID on March 02, 2016 at 07:39 PM
    In the form builder, click the "Emails"  button on the form builder toolbar:
    Hover your mouse to the notification and click the edit in pencil icon:
    Then simply delete the title and include the Form Title from the "Form Fields" list:
    Click on finish, and make sure to save your form. Let us know if you need more help, we will be glad to assist you.
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    Answered by trambusto on May 28, 2016 at 12:28 PM

    I just tried this solution but I am still getting the OLD title when I relaunch the form.

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    JotForm Support

    Answered by Welvin on May 28, 2016 at 02:03 PM

    I did it for you by placing the "Form Title" tag in the subject line. This will be converted to the full form name/title in the email.

    I did it for this form, https://form.jotform.com/60614858960161

    Here's our guide for this feature: https://www.jotform.com/help/45-How-to-place-form-title-in-the-Subject-Line-of-form-notification

    For the form title, this guide should help you: https://www.jotform.com/help/179-How-to-change-the-Title-Name-of-your-Form

    Also, when changing anything in the form, always make sure to click "Save" buttons before navigating away from the page. 

    Let us know if you need any further assistance.