Conditions Rules are not working on my Form

  • Profile Image
    Asked on March 02, 2016 at 02:01 PM

    I'm not sure if I've encountered a bug or have a fault with my logic rules at the moment. I'm currently having a problem in a form I've created ( where:

    If you answer yes (that you have children), when you answer yes to has this child been baptized a section called "baptism info" should be displayed. If you answer anything other than yes the "baptism info" should not be displayed.

    My problem is that no matter what I answer the "baptism info" is not displayed.

    Please let me know if I'm doing something wrong. Thanks for your help.

    This is a re-post of a comment on How to Show or Hide Fields Base on User's Answer

  • Profile Image
    Answered on March 02, 2016 at 06:12 PM

    I checked your jotform but I did not find any associated Conditions Rules to the field "Do you have children" that will show "Baptism info"


    If it has Condition rules set, it should look like this



    I created a demo form you can test.

    Here is a video on how it works


    You can follow this user guide to achieve the same on your form

    user guide: Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool


    You can always clone my test form so that you can review it on your Form Builder.

    user guide: How-to-Clone-an-Existing-Form-from-a-URL

    Hope this help. Let us know if you need further help.