My dollar values are not reading (showing up) on my donor card submissions.

  • AIGL
    Asked on March 2, 2016 at 2:21 PM

    Thanks Jonathan. the website the form is embeded in is www.dorothygaithersscholars.org

    However, I want to send link to form via email too. Hope this helps. Below is a copy of your findings

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    Answered by jonathan

     

    I was able to see the existing problem on your form http://www.jotform.us/form/60596406830155

    My dollar values are not reading (showing up) on my donor card submissions Screenshot 40

    But I could not reproduce it yet when I did a test submission of my own.

    My dollar values are not reading (showing up) on my donor card submissions Screenshot 51

     

    I checked the form and test submit with empty Pledge amount, but I could not submit because it is a *Required data

    My dollar values are not reading (showing up) on my donor card submissions Screenshot 62

     

    Is your form embedded on a website? Can you share to us the URL of your website where the form was used if it was embedded.

    So far I can only test using the form URL http://www.jotform.us/form/60596406830155 and there is no problem with it.

    We will wait for your response.

  • David JotForm Support Manager
    Replied on March 2, 2016 at 5:24 PM

    Please only open and update us via one thread only. In your last thread, it seems like the issue is fixed now: http://www.jotform.com/answers/785912 

    Please let us know if that is correct.