- uabmedicineAsked on March 02, 2016 at 03:52 PM
I received an email about upgrading our account in order to accommodate the number of forms view we were receiving. The email stated that a Bronze upgrade would give me 10,000 views a months, so that is what I selected. However, the receipt says that Bronze only allows for 1,000 views a month. I have already emailed support and have not received a response. Can you please confirm how many few the Bronze package does in fact include?
- JotForm Support ManagerJeanetteAnswered on March 02, 2016 at 05:22 PM
The Bronze plan covers 1,000 form submissions a month and 10,000 views a month. Submissions have to do with the fact someone fills the form out and send it to you, the views is just loading the form, but never submitting it.
I hope this is clearer for you. Please check the pricing page for further details https://www.jotform.com/pricing