What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you please confirm how many views the Bronze package does in fact include?

    Asked by uabmedicine on March 02, 2016 at 03:52 PM

    I received an email about upgrading our account in order to accommodate the number of forms view we were receiving. The email stated that a Bronze upgrade would give me 10,000 views a months, so that is what I selected. However, the receipt says that Bronze only allows for 1,000 views a month. I have already emailed support and have not received a response. Can you please confirm how many few the Bronze package does in fact include?

     

    Thank you

    upgraded confirm selected and email
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    JotForm Support Manager

    Answered by Jeanette on March 02, 2016 at 05:22 PM

    The Bronze plan covers 1,000 form submissions a month and 10,000 views a month.  Submissions have to do with the fact someone fills the form out and send it to you, the views is just loading the form, but never submitting it.

    I hope this is clearer for you. Please check the pricing page for further details https://www.jotform.com/pricing