What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditional Logic: How to find the name of the email field and use it in conditions?

    Asked by hdenton on March 02, 2016 at 05:10 PM

    I have a form set up with a field for e-mail. I also have some conditional formatting that states "If 'status request' = 'complete' send notification 2 email to {email}, but the notification is not being sent to the e-mail that was filled in on the form. Am I doing something wrong here?

    email form set status sent
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    JotForm Support

    Answered by BDAVID on March 02, 2016 at 06:58 PM

    Go to the "Edit Properties" of your email field, you will see that the name is {workEmail} not {email}. Please change it, and let us know if you need more help.

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    Answered by hdenton on March 03, 2016 at 01:55 PM

    That worked, thanks!

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    JotForm Support

    Answered by Kevin_G on March 03, 2016 at 03:20 PM

    On behalf of my colleague, you're welcome. Do let us know if you need further assistance, we will be glad to help.