What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notifications: How to set up an email notification?

    Asked by alienconsel on March 03, 2016 at 09:41 AM



    I can not find any of the information on that link, on the site when I log on.. there is no 'HOME'/'Form Emails'/ link anywhere I can find. I used one of your 'Contact' forms and need to be able to receive the messages directly to my work/personal email address. However, that form is no longer there? What happened to it and can I get it back? 


    Many thanks!


    Alien Consel 

    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 03, 2016 at 10:59 AM

    The link that you provided does not have embedded a JotForm.

    I checked your account and found this form: http://www.jotformeu.com/form/60624428062350

    When you cloned the form and email notification was created by default using the email address that you have in your account, if there is not email notification you may also set it up by following the guide that was shared to you. 

    On My Forms page click on the form that you want and then click on Edit. 

    Please, do let us know if you were able to set up the email notification and receive the email.