Attached PDF on Emails: PDF file is not being sent with the email notification.

I've been getting pdfs in my notifiers for a long time and they've stopped working. Please advise. Thank you!

Could you please provide us the link/name of the form with the issue? 

Are not you receiving the email notifications when attaching the PDF?

Is the PDF file corrupt when you are trying to open it? 

Please provide us more details about your issue, we will be glad to take a look to your form. 

It’s sending the email, just no pdf attached. Here’s the link to "Your Measurements":
https://form.jotform.com/60356205228955
Kara Sorensen
Creator, Love Your Body Challenge™
(408) 805-5272 • info@KaraSorensen.com • KaraSorensen.com •http://www.KaraSorensen.com • Skype: karasorensen
• Join the www.LoveYourBodyChallenge.com



This e-mail, including attachments is for the sole use of the intended recipient(s) and may contain confidential information. Though unlikely, e-mail sent via internet may be intercepted by third parties. Privacy of healthcare data cannot be assured. If this e-mail has reached an unintended party please notify sender by reply e-mail or at the contact information listed above and delete this e-mail. Unauthorized review, use, disclosure, or distribution is prohibited. A copy of HIPAA privacy rights has been made available to each patient. Patients who communicate via e-mail consent to e-mail exchange recognizing HIPAA privacy rights cannot be guaranteed.
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I have checked your form and seems to be working fine, I have also cloned it and I'm receiving the attached PDF file.

Could you please try disabling and enabling the option again?

You may also consider including the link to the PDF file in your email notification, you will find it on the right side on the wizard. 

Do let us know how it goes.

Thanks, for whatever weird reason, it finally worked! I had disabled it several times and it didn’t help.
Kara Sorensen
Creator, Love Your Body Challenge™
(408) 805-5272 • info@KaraSorensen.com • KaraSorensen.com •http://www.KaraSorensen.com • Skype: karasorensen
• Join the www.LoveYourBodyChallenge.com



This e-mail, including attachments is for the sole use of the intended recipient(s) and may contain confidential information. Though unlikely, e-mail sent via internet may be intercepted by third parties. Privacy of healthcare data cannot be assured. If this e-mail has reached an unintended party please notify sender by reply e-mail or at the contact information listed above and delete this e-mail. Unauthorized review, use, disclosure, or distribution is prohibited. A copy of HIPAA privacy rights has been made available to each patient. Patients who communicate via e-mail consent to e-mail exchange recognizing HIPAA privacy rights cannot be guaranteed.
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Great to know it is working again.

Do let us know if we can assist you in anything else, we will be glad to help.