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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What reassurances are there to show that data is transferred and kept in EU Severs and not US Servers?

    Asked by Amit Natha  on March 04, 2016 at 10:25 AM

    What are the assurances that our data is kept on German server and not American ones?


    How is data transported from users to servers and vice versa?

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    Answered by KadeJM on March 04, 2016 at 12:19 PM

    It seems to me that you are somewhat concerned about assurances between EU and US Servers for your submission data and moving between the two.

    Please see http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation which should answer a lot of your questions for the most part including your location which is factored into the mix for optimized flow of your data and connection.

    And if you have any further questions feel free to ask us. :)